Jacky Niven works for one of Aberdeenshire's Local Rural Partnerships based in Kincardine and Mearns and also chairs Aberdeenshire Third Sector Strategy Group.
In this conversation, Jacky shares her thoughts about effective communications, the role of excellent customer service, what recovery is going to look like and a range of other topics. Jacky’s background in graphics and retail has an interesting role in the way she sees the third sector. Jacky shares a lot of her experiences and insights from her work with dynamic communities. If you like Jacky’s approach; you can see more details on this presentation entitled ‘Building Foundations for Citizen Participation’ and the KDTV Channel.